SOLUTIONS Virtual Assistance Corp
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Code of Ethics

To My Clients, I promise ...

  1. I will accurately represent what my practice is capable of in all marketing, advertising and promotional materials.
  2. I will accurately represent my skills, recognizing my limitations and only offering professional services that I feel competent to provide.
  3. I will inform prospective clients of any conditions that I am aware of that could limit my effectiveness.
  4. I will place each client’s best interest first and foremost, making  certain that I have the necessary skills and resources to provide the support needed before entering into a client relationship.
  5. I will clearly communicate the terms and conditions of any client  relationship, identifying the responsibilities of all parties, and documenting these provisions in a signed agreement.
  6. I will honor my contracts, agreements and commitments.
  7. I will only make commitments that are within my power and abilities to deliver.
  8. I will accept responsibility for all work I do, admit mistakes and do whatever is possible to rectify any problems that arise.
  9. I will maintain the highest level of professionalism, and refrain from misrepresenting any authority entrusted to me.
  10. I will maintain accurate and sufficient records of all client work.
  11. I will safeguard and protect all private and confidential information  entrusted to me or obtained in the course of any working relationship.
  12. I will not release any client information without prior consent or unless given instruction or permission by client to do so on their behalf.
  13. I will ensure that electronic and hardcopy record disposal is handled in a confidential and secure manner.
  14. I will serve as an effective professional representative of my clients when asked to do so, and do everything within my power to protect the interest of my clients at all times.



My Privacy Promise to you:

I will never sell, share, or otherwise compromise your personal information for any reason at any time without your expressed consent.

I abide by the Rotary 4-Way Test:

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First - Is it the truth?

Second - Is it fair to all concerned?

Third - Will it build goodwill and better friendships?

Fourth - Will it be beneficial to all concerned?

SOLUTIONS Virtual Assistance Corp

P.O. Box 46 * Wailuku * Hawaii * 96793
Phone:  (808) 281-2904
Fax (toll free):  (866) 694-8793

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